MSP Remote Monitoring & Management

Submitted by (@j.reschke)

Automated task - add user to local group

The usable automated task 'add user to local group' does not have any failure conditions, so if it is returning an error it would still show up as successful in the dashboard with no indication that it failed whatsoever. We contacted SolarWinds Support and this was their message: "I downloaded the script and had a look and there does not look to be any failure conditions. Currently there is no way to change that on ...more »

MSP Remote Monitoring & Management

Submitted by (@yksnull)

AntiVirus update check for MAC

Please add AntiVirus update check for MAC devices.

Plus, for example if you would take a look at Executive Summary Report, then all mac machines appear as not protected.


As your support stated:

"The executive summary report for the antivirus section works from the checks. So for the windows devices you can see that they have antivirus update checks where as the MAC devices doesn't (Because we don't support that). "

MSP Remote Monitoring & Management

Submitted by (@allen.wallace)

Opt Out for installing patches

A great feature would be to have the ability to opt out of patching for a set period of time. For example, two hours. When a device is off and the patch schedule is missed the patches are set to install ASAP when the device is brought back online. During the day it causes issues. A great example is an executive giving a presentation and a patch requiring a reboot is installed and the device reboots thus ending the ...more »