Partner is looking for having a patch reboot window with the ability to have a control reboot, even after the 4 hours of time, they can still postpone it and that too very easily and they cans end a customize message as well on it
Create mechanism for Redirect access to the queue of the analyst who has fewer sessions.
When creating an automation policy that includes a SSH script. The scripts timesout after 60seconds.
But when running a config backup of a network device, this is too short.
When you enable Patch Management on a device, the service 'GFI LanGuard Attendance Service' gets added to Checks. There is no way (and I've confirmed this with support) to edit it on multiple devices at once. If you right click, 'Edit Checks Like This' is grayed out, and it's not in the Windows Service List to add it to a monitoring template. On occasion it will stop, which prevents Patch Management from fully functioning, ...more »
It would be nice when looking at tickets, if we could set a primary and secondary sort option. Example would be sort by Priority first, then customer second, so high priority tickets at the top, normal in the middle, etc, but then within the high priority tickets, they are sorted by customer. You can already acheive this by clicking customer first, then sorting by priority, but after a refresh it only sorts by priority. ...more »
it would be nice that we can set some informations globaly for all protection policys.
Create an online forum for RMM techs to share knowledge.
For example, this week KB4088875 killed network connections. Having a community forum where we can discuss issue, how to fix, how to use RMM to our advantage to help solve issue/block KB, etc. would be helpful.
Or, is there already a group in a non-Solarwinds managed forum in which many RMM techs participate?
Would like to map a rate directly to each User in MSP Manager. This way when we have Users (techs) with more then 1 rate they can easily use those rates for time entries rather then the need to create service items then rates off of service items.
MSP Anywhere really needs TRUE multi Monitor support, with the ability to break out multiple remote monitors into separate windows (so you can see both remote monitors at the same time, without having to flip back and forth) This idea/feature request was posted over a year ago: http://ideas.solarwindsmsp.com/a/dtd/MSP-Anywhere-Multi-Monitor-support/259334-4178 And for some reason is marked as "completed" when the functionality ...more »
Situation: You have a software installed on a device. Service template associates with that device. Software is later uninstalled from that device. The service template and services remain associated and must be manually removed. If a rule no longer applies to a device than the service template association should be removed. It should be optional within the Rule for it to remove as well as optional for removal of the ...more »