When viewing a ticket on desktop it's virtually impossible to tell what priority I've selected because the circle is only faintly darker that the others. Can we just have the circle filled in to a solid dot?
I"d like to support to others printer devices like BROTHER, EPSON, SAMSUNG to printer portfolio on net devices check. Not only PING check, but TONER LEVELS, and others. Thanks a lot.
There is no current functionality to backup an Archived mailbox from a mailbox. This is a pre-requisite for one of our clients.
The SSD Drive is not supported by this model of Apple MacBookPro14,1 with the health check.
Allow Documents-Only Restores on Server OSs
Resellers usually have loads of end-customers who employ some kind of cloud service on their system, like google drive, onedrive, dropbox etc. Usually these are just mounted and not actually on the device, so if you try to back up these files you'd get error messages like "access to the cloud file is denied". It would be handy if these files were automaticly excluded, or if there was an option to exclude these files ...more »
It would be nice to have a feature report that indicated whether a feature is installed or not on a device. This should be for all features - right now, there is no way to run a report that shows you how many devices have Network Discovery on. for instance.
Quickly understand with a structured data field the type of media at least flash, rotary, also rpm?
For example, possible to make a custom inventory to find all Windows7 with rotary HDD.
Add the ability to use a variable in the Permission Request Text that will display the name of the technician requesting remote control of the system.
Send one email to multiple CC users in response or time entry
Re-open the closed tickets that get a reply form the customer
When clients respond to tickets and CC other contacts, our techs are unable to see who our client CC'd on the ticket. We need to be able to see who else is on the ticket when sending a response back to our clients