In the Device Details > Settings > Properties screen, the device credentials seem to get auto-filled quite aggressively by new browsers (particularly Firefox) - is there any way that these fields can be "masked" more aggressively to prevent browsers from flagging them as password fields and auto-filling them? Currently "helpful" browsers can cause accidental changing of credentials quite easily, and they can easily be ...more »
Currently there is no way to report on end users who login and out of a Device
This would be great feature to have for security reasons
When a mailbox is removed the alias email address attached to that email address should be automatically removed.
Not all customers have their own domains and many work strictly over gmail for example. If we can't map individual email addresses to a user account, we can't report properly on them when it comes to ticketing.
It would make my life SO much easier if I had a refresh button on the "My Timesheet" page.
Raising on behalf of Vault IT.
They'd like to be able to monitor their Ubuntu Server 17 with our agent but this is currently not supported.
This feature is available when you output to file share, but that does not help MSPs when our goal is automate tasks and be able to take on and support more clients. We have clients that would like to store the reports each month and having the date appended to the filename will be helpful.
From my understanding, when automatic approval rules are manually run they run in the background. We add them in at times to solve PSv2 errors for one reason or another. Currently there is no way to know if the rule completed running, so it would be nice to be able to receive a notification when the rule has finished running.
I would like to be able to select a rule in the Device Details -> Monitoring -> Associations view and reapply it. Often there is no easy way to disassociate a device from a rule and reassociate it to get the rule to be reapplied to the device. Service Templates can be reapplied, and Scheduled Task Profiles and Maintenance Windows require browsing to multiple different locations to reapply their settings. Clicking on ...more »
Give a customer the possibility to view their timesheet entries on the portal.
(give technician option to show/not show like the notes-section)
A customer can be an association that have multiple partners (vat's)
It would be nice if the IT-contact person can login on their portal and manage their tickets.
Example : #ticket is for partner A, #ticket for partner B
It would make invoicing/managing tickets a lot easier.
Monitoring Templates are useful to push out specific checks to devices, especially on new device installations. However if we change our Monitoring Template, we need to go and apply them to all the devices they are intended for again, and overwrite any changes. This is tedious. We would like to see an option to link a Monitoring Template (or something similar) to a device like a Policy for a feature, so that when we ...more »