While it is great that there is integration with Warranty Master at all, we would like the ability for Warranty Master to write back warranty status to either the built in warranty fields or custom fields. Warranty Master has a major update coming in August 2018 adding warranty status support for networking devices such as switches, firewalls, routers, and AP's. This will be a huge value add for our customers and having ...more »
Add a API so you can detect for wich features we pay. So we can detect which features can have issus like installation of backup failed or pending. At the current moment you can only see not-installed or installed.
we would like to see an API Call to directly download the Asset Tracking SQL DataDump for better automation and further processing of the Asset Tracking data.
Currently you can't get the number of users per domain using the API which means the billing process can't be automated.
It would be great addition if it was possible to receive the data of the Take Control report via API call.
To combine / integrate the session info and length to a third party ticket system and provide an easy logging for the user and customer this way.
Thank you for you consideration.
It would be helpful to have API options for the web protection statistics from the RMM dashboard. Currently there are API calls for all the other RMM functions, but the web protection offers no API calls to pull the information available in the dashboard to an outside platform. The ability to pull information based on time frame and have the options to filter and group based on category and website, just like within the ...more »
The start API has support for specifying a tech to connect to, but there is currently no method of grabbing currently online tech's. The workarounds are less than ideal. We can either: 1. Present a static list. But...if the tech is not online, the entire group gets the request 2. Write some custom script to scrape this report from the admin console. https://admin.corporate.beanywhere.com/admin_area/reports_realtime.php. ...more »
We are automating our billing and are retrieving the devices thru the API. It currently lacks the abilitie to retrieve enabled features on a device. The enabled features determines how much we charge for a device so we need this information thru the API. I'm actually surprised it isn't there yet.
At this moment when i request the virusscan details or the backup details i get all of the items. But I would like to be able to detect just the last scans or backups after the last time i requested this information. This can for example by change date/time to detect changes after the last received change.
Inside the "list_devices_at_client" adding state "maintenance". Now this is combined with "offline" but i would like to be able to see the difference to check if a server can be offline or it should be online.
I would like to make it possible to combine and filter data based on a query. For example receiving all information about:
- Device features
- Device backups
- Device virus
So i can determ my own columns and filters. Make it possible to load all colulmns and values instead of installed vs not-installed i would like to be able to see all other states like, failed, pending, etc.
I would like to extract custom status details from a service status in combination with the Hyperion API. With the class DeviceGetStatus I cannot retrieve the data I would like.
In our use case I want to get the status detail why a service is failing or succeeding. Like what CloudBerry jobs are running or what the status is.