MSP Manager

Service Plan Asset Count by Location

We're able to filter the asset count on a service plan via tags. It would be nice if we could add the ability to filter by location. If we could add multiple locations to one service plan, then it would be easy to bill based on what devices are in a specific location. For example, let's say a client has 3 locations, but only 2 of them are covered with Managed Services. Then in our service plan called Managed Services, ...more »

Submitted by (@skinneejoe)

MSP N-central

Search by Asset Information in "All Devices"

Currently there is no way to search for information like Serial Number or Asset Tag in the "All Devices" screen. Currently the only way to perform this kind of search is to start creating a filter and sort by "Hardware > System Serial Number > Contains". This is obviously not ideal and for the few techs that need to search by serial number it can be confusing after not doing it for so long. Would it be feasible to add ...more »

Submitted by (@psaeryn)

Voting

13 votes

MSP N-central

Custom asset information templates

At this moment, N-central is configured to get the asset information for a default device class on a specific place on the device. Because of this the asset tab on these devices has a lot of information. But for devices where no default device class exists, the asset tab on these devices is mostly empty. For example: Eaton UPS, HP storage boxes, … I think that it’s an innovative idea that you can specify which SNMP OID ...more »

Submitted by (@wouter.sterkens)

MSP N-central

PowerShell Asset Discovery

Like it is possible to do SNMP Asset Discovery, it would be nice to have this also for PowerShell objects. You ask for a list of powershell objects, and this information will then be included in asset scan and can than be used as asset information for service templates:

Examples: different sheduled tasks, different DHCP scopes, ...

Submitted by (@robbys)

MSP Remote Monitoring & Management

Display original Windows Product key in Asset Tracking

Windows 7 OEM installations where a volume licence key has been used will often show the same Windows serial number and product key in Asset Tracking.

 

Asset Tracking should also pull the original Windows 7 product key from wmic path softwarelicensingservice get OA3xOriginalProductKey, for asset tracking purposes

Submitted by (@morten)

MSP Remote Monitoring & Management

Apps installed from Windows store does not show on dashboard

Windows 10 apps that are installed via the Windows Store do not show on dashboard under the "Assets" tab. They also do not show up under "Programs and Features" in the Control Panel.

 

However, if you go Settings > Apps & features in Windows 10, you can see these Windows store apps.

 

We would like to see the Apps tab show the apps that are installed via the Windows Store as well.

Submitted by (@dionjones)

MSP Remote Monitoring & Management

Include Build Version in Asset Tracking Export

At the moment the export you can generate from the asset tracking does not include the build version of the devices displayed. Thus making the filtering or listing of the different devices and builds you are monitoring in the dashboard hard to achieve. The only viable option at the moment is the client inventory report. Running this report for the required Clients and then Ctrl+A to highlight all and then copy/paste ...more »

Submitted by (@r.luelfing)

MSP N-central

Custom Assets

We would like to create custom asset information. (and the ability to remove asset information that we don't use.) We'd also like to modify/customize the Device Details summary that display at the top of the device page. Things we would like to add: gather a registry key for a software activation ID gather public IP gather current resolution of display I'd even settle for a "Custom" tab under the Asset tab where ...more »

Submitted by (@ryan.cleland)

MSP Remote Monitoring & Management

Dashboard Client Access to ONLY Asset Tracking

As a Managed Service Provider to 50+ small to medium size companies, some of our clients would like to see their inventory of devices and software. We would like to leverage the Asset Tracking portion of the dashboard, but are unable to configure permissions to show ONLY Asset Tracking. We don't want our clients to see the routine checks on their servers and workstation.

 

Thank you,

 

Jose Mendez

Submitted by (@j.mendez)