Add the ability to filter the asset tracking client inventory report (and other reports) by site, not just by client.
I would like to have a Project Overview Dashboard where I can view all projects on all customers and the important data, like:
Amount of project tickets
Amount of hours
project overall status: (on hold, completed, in work and so on)
A possibility to drill deeper into the projects or reported tickets I projects like in Company Dashboard > User Stats.
i would be nice to have the Patch Management dashboard modified to the important information is on top. like the Patch Profiles to the top. or at least i dont need to see the training videos on top every time. A lot of wasted space.
In the MSP Mail platform, users were allowed to specify enforcing TLS, enforcing TLS if possible, and not requiring it. These options are not available within the Mail Assure Platform. It would be nice to see these options within the Mail Assure platform and grant control over how certain domains process emails and handle TLS directly. Opportunistic on all the time is nice, but in certain scenario's, namely where a ...more »
I'd like the ability to block customer level users from being able to access filter/dashboard/repositoy items that were created at a higher level. I don't want to completely remove access to the filters/dashboards/repo as they should be able to manage items at their level and below, but don't want them being able to look into the items that were created at a higher level, since they're not a higher level user that should ...more »
Hi! I would be extremely useful to have a button for "New Ticket" or "Add a New Ticket" when looking at the customer on the dashboard. This would eliminate me from having to then click tickets and then choose "Add a ticket". The most common action when you open a customer's information is going to be to add a ticket, in my opinion. At a minimum, the option to add a ticket should be listed under the "ACTIONS" button. ...more »
The customer ticket request portal should be mobile friendly. Customers that want to manage their tickets and either lose internet or are on the road away from their company can't do anything because they can't work with the customer portal.
Enable column with Agent version installed on Device to make it easier to control agent versions in Dashboard
Habilitar coluna com versão do Agent Instalado no Dispositivo para facilitar controle de versões dos agentes no Dashboard
I would love to see the ability to display a list of services based on service or name and apply a custom threshold or threshold template to one or more without having to rely on the service-template that applies to a device and all services for that template. The example I'm thinking of; A Client wants custom thresholds for Server Disk Space Utilization(%) based on the size of the disk. <= 500GB | 90% for failed 501GB ...more »
we would like to see the option to set a specific automated refresh of the dashboard in idle state, just like there is for the Wallchart currently.
I've been avoiding looking at a network profile of the RMM Dashboard, but stumbled on it tonight, and laughed to see why: Loading takes over _200_ separate HTTP requests, and _20MB_ of content download. I'm attaching screencast GIFs of this in both Chrome and Firefox Quantum (the new fastest browser). It stops when the page finishes rendering. No wonder first load is nearly 90 seconds. But it doesn't have to be this ...more »