MSP N-central

Monitor installation of AV-defender

Right now, if you enable AV defender for an X number of devices, you will not get feedback if it is indeed succesfully installed.

you have to go trough each agent, or hover over the device to see if the version is installed or not. Also, you will not get notified if the existing anti-virus programm was uninstalled (if there was any).

Submitted by (@rodejoost)

MSP N-central

AV Defender missed update

I've noticed that some of our clients' devices have not been getting AV Defender agent updates. Our maintenance windows are usually set on the weekends or late at night, so I suspect that the users are turning off their PCs despite us telling them otherwise. For Windows updates, there's an option to have the updates installed the next time the machine boots up. It would be great if there was a similar option for AV Defender. ...more »

Submitted by (@darrin)

MSP Remote Monitoring & Management

Managed Online Backup Check Failures

Would be nice to have a little more control on when the workstation backup checks fail in the dashboard. 90% of the time the backup check has failed because the computer wasn't on the day before, or the backup was still seeding, or the user booted their PC after the daily safety check time.

For workstations it would be nice to be alerted only if a successful backup hasn't completed in, say , 3 or 4 days.

Submitted by (@dr.wormhole)

MSP Remote Monitoring & Management

More MAV Bitdefender quarantine options

Some other options on the Bitdefender quarantine tab would be helpful. 1. I'd like to see an option to release from quarantine without adding a whitelist entry. In practice, Bitdefender seems to suffer from false positives pretty often. I would like to trigger a definition update, then release the quarantined files (without whitelisting) to see if the newer definitions will fix the problem. The policy whitelists get ...more »

Submitted by (@devincampbell)

MSP Backup & Recovery

Missing client / site Info in Backup Mails

B&R - add client/site/device to subject Hey there, currently when you enable backup reports for Managed Online Backup / Backup & Recovery, you get mails which return machine and device name, which is info that you cannot work with, considering there are many similar devices with a similar name. It would be easier to identify and assign the report to a device in your dashboard if you received info from which device (client/site/device) ...more »

Submitted by (@agenda2020)