MSP N-central

Ability to alert on Outdated Agents

Have the ability to configure and send notifications based on the last time an agent has communicated with the NCentral server. The purpose would be to review this on a monthly basis and connect with clients about devices that are offline to help keep NCentral more organized.

 

I know there are filters and dashboards that can be created, but the ability to generate a PSA ticket would also be nice.

Submitted by (@mschmit)

MSP N-central

Oracle VM monitoring

We would like to see Oracle VM (OVM) which is an own hypervisor of Oracle where several VMs run on. Oracle Linux runs on those VMs with the Oracle Database software on it. Nagios provides complete monitoring of Oracle database servers and databases – including availability, database and table sizes, cache ratios, and other key metrics. https://www.nagios.com/solutions/oracle-monitoring/ https://exchange.nagios.org/directory/Plugins/Operating-Systems/*-Virtual-Environments/Others/check_ovm3/details ...more »

Submitted by (@m.kooij)

MSP N-central

Monitoring Service for Solarwinds Backups Recovery Console

I asked support about a way to monitoring the status of a restore done through Recovery Console and they deemed it "impossible" at this time. Apparently, the logs are only stored in the cloud and not locally removing the same functionality that Backup Manager has to be able to be monitored through N-Central. Create a way to monitor restores via Recovery Console so we can actively monitor the restores without having to ...more »

Submitted by (@efarraj)

MSP N-central

Add new physical drives (server monitoring)

Devices perform asset scans every 24 hours (and upon restart). They don't add new hardware. For example, Host-01 is low on disk space. Engineer adds 2 drives, expands the array, disk space is great. BUT - Host-01 is still monitoring 6 drives, not the 8 total it now has installed. N-central scanned the asset; it sees the drives. But the template is not automatically re-applied and the extra drives are not automatically ...more »

Submitted by (@cdeeter)

MSP Remote Monitoring & Management

Alternative to monitoring performance with HPE gen 10 servers

Unfortunately it looks like HPE no longer allow the performance counters to be used by the agent, performance checks for HPE gen 10 servers therefore don't work. Being able to monitor the performance is essential to RMM and for any of us maintaining servers, although I respect HPE have caused the issue here it either needs to be pursued with them further or an alternative method found. Going forward with customers who ...more »

Submitted by (@bag3ls)

MSP Remote Monitoring & Management

Agent initial scan improvement

Currently the initial scan does add service checks for some specific services and that's it. I am certain it would make much more sense to add all services with "automatic" start type to the list of monitored services for the automatic detection. For instance if the server is running multiple MS SQL instances, none of them is automatically being added to the monitored services while I am certain this is something worth ...more »

Submitted by (@mstein)

MSP Remote Monitoring & Management

Provide real time audit logs for the MSP RMM Application

Currently the closest thing you can get within MSP RMM is manually run custom report for user activity, but given this system allows someone remote access into systems, that information needs to be tracked in real time or at the very least a report automatically created daily/weekly etc. Auditors are seeing this as a significant security audit finding. Any product providing remote access into systems should have standardized ...more »

Submitted by (@gforsland)