Mail Assure

Notifications sections for more granular control

It would be nice to have a "notifications" section of the MailAssure UI, where all notifications are grouped together. As part of this, being able to control specific notifications (such as a quarantine report) and specify which emails the reports and notifications are going to there (if we want notifications to go to a different email address than the user's email) for finer control over what notifications are sent.

Submitted by (@jack.irish)

Mail Assure

API calls history Username is "internal" for report actions

Users carry out actions by clicking in their quarantine reports (for example they click on "Release and Train" for a particular email). When looking in API calls history on the Mail Assure console, the username listed is "Internal" and the Client IP is blank. It would be much better if the username reflected the quarantine report that did the action (e.g. quarantine report for user@company.com means that Username = ...more »

Submitted by (@ivanke)

MSP Remote Monitoring & Management

MAC-MSP AV Reporting

It would be great to be able to pull a report for all devices at a client showing their scan dates like you can for windows machines in RMM. It would make it a lot easier to see the status of AV scans for clients with macs instead of individually going in and looking at each one's devices logs on the MAC-MSP Site.

Submitted by (@bgorrill)

MSP Remote Monitoring & Management

Allow access to statistics / data for Take Control via API

It would be great addition if it was possible to receive the data of the Take Control report via API call.

To combine / integrate the session info and length to a third party ticket system and provide an easy logging for the user and customer this way.

 

Thank you for you consideration.

Submitted by (@r.luelfing)

MSP Remote Monitoring & Management

Add ability to create custom reports

I would like to be able to select different fields to be output as a report or CSV file.

 

I just want a list of all devices I manage, with site, hostname, and their installed OS. Or serial number, or installed RAM, or free space on drive C.

 

Spiceworks has a similar feature that works quite well and I'm honestly a bit surprised that Solarwinds doesn't allow me to do this.

Submitted by (@alexnts)

MSP N-central

Report & Dashboard for missing patch/update >2 weeks

Dear N-central Team, I've had a ticket open for almost a week on which should be a 101 feature of N-central / Report Manager Server: Being able to report, and have a dashboard on all missing patches that are older than 2 weeks. And also to be able to report and have a dashboard on the Server Pack / Feature Pack / Build version across all Servers and workstations across all customers, and also per customer. And this ...more »

Submitted by (@steadders)