MSP N-central

Submitted by (@desiwren)

N-Central Reports with same name

We send our clients two versions of the Patch Approvals and Installation report. One shows all of the patches that WERE installed, matching our criteria; the other shows all of the ones that match our criteria but are still not installed, for any reason. Unfortunately for our clients, both reports come through to them named identically. I have suggested to them that they save with the name of the email, which I can ...more »

MSP N-central

Submitted by (@klauser)

Hide list of Recipients when Scheduling Reports

We want to give Customers access to create and schedule Reports that they want, however we need to either Hide the Recipient list or restrict it so that a user only sees Recipients at their level or below (i.e. a user created at a Customer level would only see Customer and Site Users) Submitting this at the recommendation of SW Support re: Case #01174477 "Please submit your request to the Product Manager at http://ideas.solarwindsmsp.com ...more »

MSP Manager

Submitted by (@pam.tki)

Formatting on Report column headers

We include time ticket reports with our invoices, downloaded as PDFs from MSP Manager. We can't select columns, adjust the formatting or column widths, etc.(wish we could!) so could you please correct the awkward title wrapping that's happening on some of the columns? It makes us look like we don't know how to use our own software.

MSP Remote Monitoring & Management

Submitted by (@howard.carlin)

Device Audit Report

If this exists somewhere, I'm not aware, but I would like a Device Audit Report.

 

This would have similar function and implementation as the User Audit Report, but would let you filter down to a single device and then see a single audit trail for every event on that device. Automated tasks, AV scans, patches, dashboard user activities & notes, reboots, etc.

MSP Remote Monitoring & Management

Submitted by (@renedejong)

Expanding API possibilities

First of all, forgive me my poor english. What I would like to see is an expansion of the API possibilities. We offer a service called "Managed Workplace Management". "Managed Workplace Management" is a combination of RMM, Antivirus, Webprotection, patchmanagement, backup & recovery, etc, each with separate settings. Now I want to build a script via API, where a dashboard user and a client group is created (or copied ...more »

Solarwinds Take Control

Submitted by (@john.cottier)

Save Session History Notes

In the Problem Description and Session History sections of the MSP Anywhere Technician Console, there are places to take notes, but they are not saved on the console or in the Admin Area.

 

I would like the ability to save notes in the console, and be able to view them later on the console and in the Admin Area Session History section.