First of all, forgive me my poor english. What I would like to see is an expansion of the API possibilities. We offer a service called "Managed Workplace Management". "Managed Workplace Management" is a combination of RMM, Antivirus, Webprotection, patchmanagement, backup & recovery, etc, each with separate settings. Now I want to build a script via API, where a dashboard user and a client group is created (or copied ...more »
There is not enough information reported in Managed Patch Automated Tasks, and in the Automated Tasks Reports.
I would like a more granular report for Managed Patch regarding updates/patches installed after Managed Patch runs on a device.
Would like to see a device count per Device class in report Managed Devices SLA Report
In the Problem Description and Session History sections of the MSP Anywhere Technician Console, there are places to take notes, but they are not saved on the console or in the Admin Area.
I would like the ability to save notes in the console, and be able to view them later on the console and in the Admin Area Session History section.
My team routinely uses the Detailed Status Report to see the recent up/down status of devices. If we try to view more than 16 days or so, when we scroll down we can no longer see the time at the top of the graph. It'd be nice if the time markers stayed at the top even while scrolling. 1. Click into the device 2. Click on Monitoring tab 3. Click on the monitor you're wondering about (usually agent status or connectivity) ...more »
Add the ability to filter the asset tracking client inventory report (and other reports) by site, not just by client.
It would be great to be able to pull a report for all devices at a client showing their scan dates like you can for windows machines in RMM. It would make it a lot easier to see the status of AV scans for clients with macs instead of individually going in and looking at each one's devices logs on the MAC-MSP Site.
The ability to have ignored devices on Noc, to be not shown in executive summary reports.
We provide our clients with a monthly remote-control report through N-Central to let them know when we’ve connected to their machines. I know that there is a report I can run through MSPAnywhere to do the same, but we'd really need to be able to schedule those reports for it to be useful. Right now there is a hole in our client reporting.
We issue reports to the clients on Patch status and we are getting a lot of patches in reports that have been superseded and the client is asking why there was no record of that patch being installed, on a monthly basis. It would be nice to show in the report that the patches have been superseded.
This would be for all patch reports in N-Central and Report Manager.
Within MSP Mail you could see the total amount of outbound mail sent via a report. In Mail assure I do not see something like this. It would be good to have with the default rate limiting of 30 messages an hour to know if we need to adjust our settings accordingly.