LOGICcards

Risky toolbars detected on your devices - nonsense!

The card just appeared in my dashboard, saying my ERP-Server has an unneeded toolbar installed. The 'Toolbar' is a component of my ERP-Software, which is barely or not known outside of Germany.

My guess: This LOGICcard does one simple thing - searching within the installed softwarelist for the string 'toolbar'. It is not using a database of risky software or something.

 

Please remove that card or tune it.

Submitted by (@christoph)

LOGICcards

Same LogicCards for everyone setting

I have been with my company 4 months and been the sole person responsible for the software the entire time. I only began receiving more than two Logic Cards about a week ago. Only once have I received a Patch Tuesday card. I have to ask my manager to send me all his logic cards, which takes time and makes no sense. If this can't be changed for everyone, at least make it a setting so everyone working on the software ...more »

Submitted by (@sierrap)

ControlNow

GFI Cloud - Monitor Service Alerting

We were hoping that we could use GFI cloud's monitor service to tell us when servers / workstations go offline, unfortunately I don't see any way to make this work. This seems silly, because I would think this is the most basic and important of all "monitor" related tasks. If server is un-reachable, notify several administrators via SMS message. Different servers would need to notify different administrators. Multiple ...more »

Submitted by

Voting

10 votes

ControlNow

Report Options

The fact that there are only five total reports is pretty bad. Most reports focus on potential issues but none show results. Why are there no reports that show how effective GFICloud is? I'd love to show Management how many threats have been stopped and how many computers have been patched since GFICloud was implemented. But I can't - I can only tell them to trust me. Would it really be that challenging to add another ...more »

Submitted by

Voting

66 votes

ControlNow

Asset Reporting - detail download

You are collecting excellent data. Provide a way for your users to download this data for instance asset reporting, software, hardware, etc.

 

It could be a simple csv file that could be imported into excel. include all the pc data available, MAC address, ip, name, last update time, last 5 users maybe, etc... include software versions, hardware, etc.

Submitted by

Voting

76 votes

Mail Assure

Ability to change the date and time Format in MailAssure reports

Currently there is no way to change the date/time format of the TIME column in protection reports. This column doesn't use the default date/time setup chosen in the Admin level control panel, Settings page. It uses yyyymmdd (no dash or / )and then military time making it hard to read for my U.S. based customers, they are all U.S. based.

Submitted by (@mohammad.siddique)

Voting

7 votes

Mail Assure

TLS Settings available within the Dashboard

In the MSP Mail platform, users were allowed to specify enforcing TLS, enforcing TLS if possible, and not requiring it. These options are not available within the Mail Assure Platform. It would be nice to see these options within the Mail Assure platform and grant control over how certain domains process emails and handle TLS directly. Opportunistic on all the time is nice, but in certain scenario's, namely where a ...more »

Submitted by (@rdowdy)

Voting

7 votes

Mail Assure

Send Email Scout Report to all domain users

I know you can create a ESR via Log Search (preview) and then send it out daily to a recipient and I know you can configure Automatic ESR's through Domain Settings. What I would like to see is that we have the ability to customize a log search preview and then create a ESR off that search as we can currently do but instead of sending it to one recipient configure it to send to ALL recipients. Add an option under Email ...more »

Submitted by (@patrick.modarelli)

Voting

6 votes