ControlNow

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Asset Reporting - detail download

You are collecting excellent data. Provide a way for your users to download this data for instance asset reporting, software, hardware, etc.

 

It could be a simple csv file that could be imported into excel. include all the pc data available, MAC address, ip, name, last update time, last 5 users maybe, etc... include software versions, hardware, etc.

Voting

77 votes

ControlNow

Submitted by

GFI Cloud - Monitor Service Alerting

We were hoping that we could use GFI cloud's monitor service to tell us when servers / workstations go offline, unfortunately I don't see any way to make this work. This seems silly, because I would think this is the most basic and important of all "monitor" related tasks. If server is un-reachable, notify several administrators via SMS message. Different servers would need to notify different administrators. Multiple ...more »

Voting

10 votes

ControlNow

Submitted by

Report Options

The fact that there are only five total reports is pretty bad. Most reports focus on potential issues but none show results. Why are there no reports that show how effective GFICloud is? I'd love to show Management how many threats have been stopped and how many computers have been patched since GFICloud was implemented. But I can't - I can only tell them to trust me. Would it really be that challenging to add another ...more »

Voting

68 votes

Mail Assure

Submitted by (@dreas.vandonselaar)

LDAP authentication based on userPrincipalName

Currently LDAP authentication is only possible by providing the valid LDAP username/password. This was implemented by design, to avoid the requirement for elevated LDAP permissions. However if the LDAP mailbox sync is used, such elevated permissions are already granted. Therefore it would be useful if you can sync e.g. the userPrincipalName to be used as LDAP authentication username for a specific email address, so ...more »

Voting

8 votes

Mail Assure

Submitted by (@nathan.bennett)

Better billing integration with MailAssure dashboard

Raised on behalf of Awaken IT. A button or link to https://usagereport.swmailassure.com/ from the Mail Assure dashboard has been suggested as a Quality of Life improvement for users. It would allow quick and convenient access to the site to allow MSPs to more-easily manage billing for their clients. Additionally, more real-time billing information (e.g. number of billed mailboxes for that month/period so far) could ...more »

Voting

10 votes

Mail Assure

Submitted by (@patrick.modarelli)

Give ability for multiple admins to manage all domains

Right now when you create a admin in Mail Assure you can transfer domains to that admin. However, if you transfer a domain to an admin you are unable to transfer that domain to another admin to manage as well as it will switch the admin who was last assigned the domain. I want to see the ability to allow more then 1 admin the ability to manage the same domain. This will allow me to create more then 1 admin but allow ...more »

Voting

32 votes