MSP Remote Monitoring & Management

Submitted by (@mstein)

MSP RMM B&R Custom Field in Recovery Console

Having a custom field in the Recovery Console to populate manually would be a major help, especially for the RMM Version, as it is basically impossible to distinguish devices by their B&R account name.

This way we could easily add a comment when adding a device to the Recovery Console, to which partner this device belongs to.

MSP Backup & Recovery

Submitted by (@vijay007)

(2FA) a MUST for Backup Console

For those who do not login from the RMM dashboard and independently use the Backup product, the Backup Console URGENTLY requires a MFA to log in. A compromised password can expose hundreds of client backups! In this day and age, not having a MFA to access such a sensitive portal relegates is not acceptable.

MSP Remote Monitoring & Management

Submitted by (@patrick.rifici)

Backup and Recovery - Exceptions

Please allow for per device and per company configuration of "Files and Folders" Backup and Recovery to allow for adding file and folder exceptions in RMM/MSP RMM. At the present time "Files and Folders" will encounter errors with OneDrive/Sharepoint's Files-on-Demand feature which results in repeated backup failures and there is no way to rectify this issue. Adding a feature to exclude these and other problematic folders ...more »