MSP N-central

Submitted by (@jpittman)

Local User Password Reset (No domain)

As of right now on N Central there is no tool to reset a local user password that is not in a domain. The way I get around this is by utilizing the command prompt. I made a bat file that creates a local user, sets a password, and sets the user as an admin. I also made a bat that just resets the password. I then uploaded them to the software repository to make things easier. It would be nice if it was a built in function ...more »

Mail Assure

Submitted by (@catriona.bowen)

When receiving Email Scout reports want user to authenticate

When receiving Email Scout Reports, the client wants the email users to have to authenticate using their email user passwords when viewing the content of the message. This is in case the messages are false positives that contain confidential information to stop unauthorized access to these messages.


6 votes

MSP Remote Monitoring & Management

Submitted by (@pcchagels)

GFI MAX - Teamviewer Integration Password Issue

If TeamViewer Host is already installed on a machine and contains a static password for example for a third party administrator, it is not possible to connect to the machine over the dashboard. This is caused by the GFIMAX password placed as second or third password in the TeamViewer host password management and the agent fails to complete the integration or to identify the GFIMAX password.

MSP Manager

Submitted by (@skinneejoe)

Easy copy button for username and password fields

Please consider adding a couple small quick copy buttons next to the username and password fields when viewing a password. Currently it's difficult to select the username or password to copy it.


Also, it would great if the notes field could detect a hyperlink (https://...) and display it as a link that a viewer can click on.

MSP N-central

Submitted by (@bwinters)

Bitlocker Keys, and usage

Many Enterprises rely on Bitlocker to encrypt PC's data to secure sensitive company information. Have Bitlocker drive encryption status displayed next to the drive partition in Asset>hardware. If Bitlocker is enabled then display the bitlocker recovery key. Have the ability to set a company wide bitlocker policy to enable/disable encryption. Have the ability to enable Bitlocker from somewhere like Settings>Bitlocker. ...more »

MSP Backup & Recovery

Submitted by (@elementalwindx)

Master Encrpytion Key for account owner

If you forget your encryption key (or if a malicious employee decides to go off the rails) you're customers backups are worthless.


Allow the MSP business owner a master restore password that only they would know that could override all other backup passwords.


Give us the option to have one global password for all, or one for each client. (I personally would prefer one global for all)

Mail Assure

Submitted by (@tony001)

Retain LDAP settings & use saved passwords

Hello, We migrated from MaxMail and we informed customers that if there mail server ever went offline they could log in to their control panel in MaxMail and still send and receive emails. It looked as though the same was true in Mail Assure. However their is a difference in the Mail Assure process that I think you should address. Under Manage email users we have set up the LDAP authentication for each of our clients. ...more »


4 votes