MSP Remote Monitoring & Management

Submitted by (@howard.carlin)

Mac inclusion in Client Executive Summary Reports

With the advent of Mac agent v3 and the unification of all MSP features under a single pane of glass, I was hoping that the Client Executive Summary report would get an upgrade. Currently, Macs do not report if the managed patch task is installed/scheduled, nor if it has run recently (or if devices are fully up-to-date). This makes the Client report for Mac environments almost effectively useless, since the numbers are ...more »

MSP Remote Monitoring & Management

Submitted by (@sohilm)

Patch Management - Installation Schedule

Patch Management - Installation Schedule Upgrade is big setback Recently, Patch Mangaement Schedule has been re-vamped to deploy patches on a global schedule. Deploying patches to multiple clients on their schedule is a key aspect of Customer Service. Setting up a single Patch Management across all clients is not how to do business; although it is simpler. Ideally, Patch Management Schedule should be customized for each ...more »

MSP N-central

Submitted by (@cwt413)

Automatic Approvals should handle blank Product Fields

Solarwinds case #01111236 With the addition of Patch Status v2 I have discovered lots of patches that were never automatically approved by automatic approval rules. Some are very important such as update rollups. Support explained it is because the Product Field is blank as this is what Microsoft's Windows Update agent is providing. WSUS has no problem handling these things, and N-able should be able to handle it ...more »

MSP N-central

Submitted by (@rmutzel)

Patch If Missed Maintenance Window

It would be very helpful if a machine missed the normal scheduled patch installation window we would have the option to patch the next time the agent came online. Something similar is available in the settings for 'next boot' however if the machine is simply hibernating or in a low power state it will not trigger this event.

MSP N-central

Submitted by (@aaron.martinez)

Ability to search for ALL patches within Patch Approvals

Currently many servers indicate their are updates missing with no approval. However when i go into Patch Approvals, both by Device or By Patch, it seems to indicate all available and needed updates have been either approved or declined. When i check Patch Status V2 on the server it shows me the KB it's missing; however when i go into Patch Approvals by Device or by Patch, i cannot locate the KB. I was advised by SolarWinds ...more »

MSP N-central

Submitted by (@aaron.martinez)

Schedule Patch Management based off nCentral Time, not Server

Currently N-Central runs patch management tasks based off the target servers timezone. I'd like to see the ability for us to choose whether to use targeted server timezone or the N-Central time to run tasks. Example - i have approval to take down Server1 and Server2 at 6PM PST; however, Server1 has time set to EST timezone and Server2 has timezone set to GMT timezone. So if i were to set a schedule in N-Central for ...more »

MSP N-central

Submitted by (@aaron.martinez)

Patch Deployment Schedule - Additional flexibility or logic

Microsoft Updates are released on Patch Tuesday (2nd Tuesday of the Month), you currently have ability to schedule and target that specific date; however, would like ability to schedule additional patch windows based off that Tuesday. Example - You schedule Group 1 to deploy updates on 2nd Tuesday of the month, Group 2 should deploy updates on the Thursday AFTER patch Tuesday. Currently there is no way to schedule this. ...more »

MSP N-central

Submitted by (@aaron.martinez)

Patch Deployment Status

It would be great if we can actively view status of patch deployments. As it stands you create a schedule but have no ability to view it's current progress. I'd like to be able to view which updates are still being installed, which ones have finished, if any are currently hung. Their is no way for me to tell if or when patch deployment has finished, all I can do is cross my fingers and wait out the scheduled window, Reboot ...more »

MSP N-central

Submitted by (@nic.daines)

Auto Approve Updates with Missing Meta Data

Sample Patch Feature update to Windows 10, version 1803 Description: Install the latest update for Windows 10: the Windows 10 April 2018 Update. KB Number: 4345421 Release Date: 2018-07-17 Classification: Upgrades Severity: Unspecified Status: Needed Approval: No Approval Products: -- Superseded: No Removable: No Restart Behaviour: Can Request Reboot Request User Input: No Installed Exclusively: ...more »

Voting

9 votes

MSP Remote Monitoring & Management

Submitted by (@john.cottier)

Define patch installation settings for Microsoft Updates

I would like to see the features similar to those that are available in ConnectWise available in SolarWinds RMM, such as Microsoft Update Policies. Microsoft®️ Update Policies allow you to define the patch installation settings for Microsoft updates. A single Microsoft Update Policy can be applied to one or more patching groups. You can define pre and post install scripts as well as optional settings such as daytime ...more »

MSP N-central

Submitted by (@sabir.ahmed)

Linking Patch Management Windows

Not sure if this has been previously posted but it's similar to something I have previously requested for the same reasoning. I think it would be a nice touch to Patch Management if you could schedule the windows to run after a previous maintenance window. So, for instance, if the pre-download takes 1.5 hours, it will start the installation as soon as the pre-download is done. Or, failing that, it just starts it after ...more »