We send our clients two versions of the Patch Approvals and Installation report. One shows all of the patches that WERE installed, matching our criteria; the other shows all of the ones that match our criteria but are still not installed, for any reason. Unfortunately for our clients, both reports come through to them named identically. I have suggested to them that they save with the name of the email, which I can ...more »
We want to give Customers access to create and schedule Reports that they want, however we need to either Hide the Recipient list or restrict it so that a user only sees Recipients at their level or below (i.e. a user created at a Customer level would only see Customer and Site Users) Submitting this at the recommendation of SW Support re: Case #01174477 "Please submit your request to the Product Manager at http://ideas.solarwindsmsp.com ...more »
There is actually no possibility to generate Reports of past Months. It Would be a great help if that were possible.
We include time ticket reports with our invoices, downloaded as PDFs from MSP Manager. We can't select columns, adjust the formatting or column widths, etc.(wish we could!) so could you please correct the awkward title wrapping that's happening on some of the columns? It makes us look like we don't know how to use our own software.
If this exists somewhere, I'm not aware, but I would like a Device Audit Report.
This would have similar function and implementation as the User Audit Report, but would let you filter down to a single device and then see a single audit trail for every event on that device. Automated tasks, AV scans, patches, dashboard user activities & notes, reboots, etc.
We love the scheduled email Report views. But a lot of times we just need to pull a report and end up going through the steps to save the view and emailing it to ourselves. Could their be an export report button for the nice report or a section on the left hand side for reports?
Would like to have a report available with changes made via Domain User Management from nCentral with the user who has made changes on a user?
First of all, forgive me my poor english. What I would like to see is an expansion of the API possibilities. We offer a service called "Managed Workplace Management". "Managed Workplace Management" is a combination of RMM, Antivirus, Webprotection, patchmanagement, backup & recovery, etc, each with separate settings. Now I want to build a script via API, where a dashboard user and a client group is created (or copied ...more »
There is not enough information reported in Managed Patch Automated Tasks, and in the Automated Tasks Reports.
I would like a more granular report for Managed Patch regarding updates/patches installed after Managed Patch runs on a device.
Would like to see a device count per Device class in report Managed Devices SLA Report
Currently there is no easy way to export details from a failed check such as failed logins (usernames)
In the Problem Description and Session History sections of the MSP Anywhere Technician Console, there are places to take notes, but they are not saved on the console or in the Admin Area.
I would like the ability to save notes in the console, and be able to view them later on the console and in the Admin Area Session History section.