MSP N-central

Submitted by (@prejay)

Device - Task Status - Actually take you to the individual task

This has been the case for years; Why doesn't clicking on the task status on a specific device's associations take you to that specific task status? It instead takes you to the entire task output at the site, customer, or device level depending on where you access the device from. This means that instead of getting the one task output I actually want, I'm having to wade through thousands of entries that aren't event sorted ...more »

MSP N-central

Submitted by (@prejay)

Task Status - Allow Sorting and Filtering

Since the task status page is dynamic and doens't fully load (meaning you can't search in the browser),

it's even more improtant to have be able to sort the order the output is dispalyed in and to be able to filter the columns to further help with this.

I don't want to keep having to resort to email output to be able to find the task output for a particular device.

MSP Service Desk

Submitted by (@drillsergeant46)

Improve Search

PLEASE VOTE! Please improve the search feature in Service Desk. Search results should be a columns that can be sorted and filtered. Search results must include response and internal responses. Also include cc email addresses. Also be able to export results Can you setup a design forum/workshop for MSPs to have a more engaged relationship to improve this product? Ideascale doesn't seem to be actively used by enough ...more »

MSP Remote Monitoring & Management

Submitted by (@chasvircio)

Column Sorting in North Pane

When I click on a column header in the north pane, ie: Pending Patches, it should sort those workstations that have pending patches to the top. I never click a column header for any reason other than to see those involved entries. As it stands, I always have to click the header twice.

Sorting involved entries to the bottom of the stack by default makes no sense to me.

MSP Remote Monitoring & Management

Submitted by (@devincampbell)

Remote Process Control CPU column sort reverse

This is a minor suggestion, but should be an easy fix. Please, reverse the sort order of the CPU column in the Remote Process Control window. When I click on the CPU column to sort by CPU usage, I want to see the HIGHEST CPU usage first, not the lowest. I know a second click gets the right order, but that should be the order given by the first click. It took Microsoft many years to get that right in Task Manager, ...more »

Voting

5 votes

MSP Remote Monitoring & Management

Submitted by

Fix the sort order for count of items in asset tracking

In asset tracking, in the individual hardware items (eg motherboard) it shows a count for the number that particular hardware.

When you click the count column header to sort by quantity it doesn't put it in numerical order, please can you fix this. not sure what it is doing but is definitely a bug. will attach picture so that you can see what Im talking about.