MSP N-central

Tell us how we can make MSP N-central even better!

MSP N-central

Separate FQDN and IP Address

What: Separate FQDN and IP address into separate fields from the Network Address field. Why: Because I want to be able to see both at the same time from the All Devices tab, export the All Devices tab easily and we frequently need both. I don't particularly need the Discovered Name to be as prominent because if the PC name changes, this field because kinda useless. Who will benefit: My support desk, senior engineers ...more »

Submitted by (@madelineoryx)

Voting

69 votes

MSP N-central

Custom Device Properties pre-defined dropdown options

The ability to pre-define CDP's as dropdrop options (or radio buttons, yes/no, etc). So when someone goes to change a CDP on a device, they're presented with the only available options and don't have to refer to external documentation (also: if perhaps there could be the additional comment field that allows a description of what the CDP option does). These drop-down CDPs will need to be editable after the fact, in ...more »

Submitted by (@achapman)

Voting

59 votes

MSP N-central

Implement a way to deal with missed scans.

We have some clients that have a lot of tablets or laptops that are somewhat infrequently used. Despite our attempts at running multiple quick scans a day, including some during business hours, these devices are frequently not on during the time of the scheduled task. It appears that there used to be a command line scanner in BitDefender. I opened a ticket with N-central support and was told that the only way to do a ...more »

Submitted by (@darrin)

Voting

54 votes

MSP N-central

Network Topology Mapping feature

We need something like SolarWinds Network Topology Mapper built into NCentral. We get new clients and it would be very beneficial and efficient to be able to get topology map built from inside NCentral. Right now $1500 per client is very expensive. We just need something basic to be able to present a visual of the network/devices. But it needs to be reasonably priced.

Submitted by (@natimus)

MSP N-central

Scheduled Downtime - Don't disable remote control

It would be great if schedueld downtime didn't also disable the remote control options on a device. We've been using scheduled downtime when we have planned maintenace work being done. A sideaffect of this is that remote control gets disabled on the device (unless mspconnect is installed). It would be nice to just use the disconnected status icon to symbolize downtime, but to leave the remote control options enabled ...more »

Submitted by (@prejay)

MSP N-central

Ability to Update Asset Info from All Devices "Add Task"

The Add Task drop down menu in the device details page has the update asset info option but the Add Task menu from the All Devices view does not. sometimes we need to update asset info on multiple devices and it would be nice to do a mass push of this task instead of having to click into each device and set it up.

Submitted by (@wmorgan)

Voting

49 votes

MSP N-central

Option to set threshold for monitoring on device as non-override

As we work with Service template it's not possible (or an option) to set an individueel threshold on a single device. Instead we need to create a new template just to vary one threshold. It would be very helpfull to be able to set a threshold and use an option "non override" for example on a single device which can't be overridden by the daily service template update. At the moment we have a lot of false positives because ...more »

Submitted by (@a.borgart)

Voting

48 votes