Right now when you create a admin in Mail Assure you can transfer domains to that admin. However, if you transfer a domain to an admin you are unable to transfer that domain to another admin to manage as well as it will switch the admin who was last assigned the domain. I want to see the ability to allow more then 1 admin the ability to manage the same domain. This will allow me to create more then 1 admin but allow ...more »
Updated request text by moderator:
We've received requests to generate the "protection report" multiple times per user day. In addition, requests have been received to only list a category referred to as "suspect spam", rather than all quarantined messages.
The current Microsoft Outlook add-on offered from SpamExperts is not working. Says it is not a valid add-on. Can you please update this add-on and provide further support.
The invoice should contain the total cost and breakdown for each domain, as currently it shows the total cost for all domains
Currently it is not possible to create rules for global or default filtering in Mail Assure, only on domain level.
This means that if an MSP would like to add a search criteria to a blacklist or whitelist, they have to do it for each domain, which will be time consuming for MSPs with tens or hundreds of customers in Mail Assure.
Add SPF (Sender Rewriting Scheme) option like there is in MSP mail so emails are not rejected by the receiving mail server if SPF checking is enabled.
On top of the following topics #1 (Better formatting of Digest Reports) http://ideas.solarwindsmsp.com/a/dtd/Better-formatting-of-digest-report/294373-4178 #2 (Scout Reports message actions ) http://ideas.solarwindsmsp.com/a/dtd/Scout-Reports-message-actions/300781-4178 #3 (Add localized Email Scout Reports) http://ideas.solarwindsmsp.com/a/dtd/Add-localized-Email-Scout-Reports/306899-4178 I definetely need the ability ...more »
Whitelisted addresses should not bypass virus scanning checks in the spam filter. Please submit your idea with care. Remember to tell us *what* you want to do, *why* you want to do it, and *who* it will benefit. What : Mail Assure spam filter to stop viruses from being delivered to mailboxes. Why : nobody needs to receive an emailed virus, even if the address is whitelisted (or the whitelisted address is spoofed). ...more »
It should be easy to see the connection between Local recipient & Email address aliases.
Just as it was it in MAX Mail or better
As the Mail Assure delivery IP addresses frequently change, it can be hard to manage a large number of firewall/O365 deployments to restrict email from the Mail Assure IP space. The header-based alternative described in the KB (https://kb.spamexperts.com/36683-delivery-restriction-examples/286647-office-365) can be spoofed, and hence is not 100% secure. A better alternative should be provided which cannot be spoofed and ...more »
Currently we as a distributor can pull out usage reports for Mail Assure via https://usagereport.swmailassure.com/ We have been advised by support that only distributors are able to pull out these reports, however we've had requests from our partners to be able to pull out reports themselves. In MSP Mail, partners were able to download these reports. Not only for the previous and current month but also further back. ...more »
Hi Hans, So we've had a look at this a bit further and I have collaborated with my application engineer and he has stated that you are unable to login with domain aliases, you can only log in with the primary domain. I can only apologise for any confusion throughout the case. The above I received in answer to my question, initially it was said that this should be possible without problems now I just have to submit an ...more »
The inbound Filter settings are currently set per domain
Need to have an option to set globally as was available in MSP Mail.
Also to be able to set on a per user for recipients who need a different setting
We are getting many outbound quarantined emails that should not be.
Support is telling us that outbound spam rules are dictated by the inbound filter settings.
Outbound spam filters should be a different set of settings so we do not compromise inbound filter rules.
Please allow an option for outbound settings
Raised on behalf of Awaken IT. A button or link to https://usagereport.swmailassure.com/ from the Mail Assure dashboard has been suggested as a Quality of Life improvement for users. It would allow quick and convenient access to the site to allow MSPs to more-easily manage billing for their clients. Additionally, more real-time billing information (e.g. number of billed mailboxes for that month/period so far) could ...more »