Mail Assure

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Mail Assure

Give ability for Mail Assure admins to view all domains

Right now when you create a admin in Mail Assure you can transfer domains to that admin. However, if you transfer a domain to an admin you are unable to transfer that domain to another admin to manage as well as it will switch the admin who was last assigned the domain. I want to see the ability to allow more then 1 admin the ability to manage the same domain. This will allow me to create more then 1 admin but allow ...more »

Submitted by (@patrick.modarelli)

Voting

17 votes

Mail Assure

Enable Email Scout Report branding

On top of the following topics #1 (Better formatting of Digest Reports) http://ideas.solarwindsmsp.com/a/dtd/Better-formatting-of-digest-report/294373-4178 #2 (Scout Reports message actions ) http://ideas.solarwindsmsp.com/a/dtd/Scout-Reports-message-actions/300781-4178 #3 (Add localized Email Scout Reports) http://ideas.solarwindsmsp.com/a/dtd/Add-localized-Email-Scout-Reports/306899-4178 I definetely need the ability ...more »

Submitted by (@alexander)

Voting

13 votes

Mail Assure

Global and default sender whitelist/blacklist

Currently it is not possible to create rules for global or default filtering in Mail Assure, only on domain level.

 

This means that if an MSP would like to add a search criteria to a blacklist or whitelist, they have to do it for each domain, which will be time consuming for MSPs with tens or hundreds of customers in Mail Assure.

Submitted by (@morten)

Voting

12 votes

Mail Assure

Reduce IP space used for delivering email (e.g. to O365)

As the Mail Assure delivery IP addresses frequently change, it can be hard to manage a large number of firewall/O365 deployments to restrict email from the Mail Assure IP space. The header-based alternative described in the KB (https://kb.spamexperts.com/36683-delivery-restriction-examples/286647-office-365) can be spoofed, and hence is not 100% secure. A better alternative should be provided which cannot be spoofed and ...more »

Submitted by (@dreas.vandonselaar)

Voting

11 votes

Mail Assure

LDAP authenticate using custom BindDN domain

Hi Hans, So we've had a look at this a bit further and I have collaborated with my application engineer and he has stated that you are unable to login with domain aliases, you can only log in with the primary domain. I can only apologise for any confusion throughout the case. The above I received in answer to my question, initially it was said that this should be possible without problems now I just have to submit an ...more »

Submitted by (@shssystems)

Voting

10 votes

Mail Assure

List virus infected items as virus infected, not spam

had countless emails from blacklisted sources come to our addresses only for Mail Assure to collect them in the spam folder. They are not spam they have attachments which contain virus's or links within the email that contain virus's so why are they even in the spam folder? How come Mail Assure cant tell the difference when MSP mail did this with ease?

Submitted by (@john.appleton)

Voting

9 votes

Mail Assure

Better formatting of digest report

As we are migrating clients from MSP Mail to Mail Assure, the format of the daily HTML digest email from Mail Assure is harder to deal with, in my opinion, as it requires users to scroll horizontally (left/right) to access the links to release or white/black list a specific item The format of the MSP Mail digest was much easier to view and see, I do like the additional links on the Mail Assure.digest to release, release ...more »

Submitted by (@kweilbacher)