Solarwinds Take Control

Please let us know how you think we can make Take Control a bettter tool for remote access.

Solarwinds Take Control

Submitted by (@drnick)

Actual Multi Monitor support (view 2 remote monitors at once)

MSP Anywhere really needs TRUE multi Monitor support, with the ability to break out multiple remote monitors into separate windows (so you can see both remote monitors at the same time, without having to flip back and forth) This idea/feature request was posted over a year ago: And for some reason is marked as "completed" when the functionality ...more »


25 votes

Solarwinds Take Control

Submitted by (@matbatchelor)

Remote Agent - Stealth Install and Stealth Monitoring

We would like the ability to have the option for a stealth install & or remote viewing session should it be required by the client to monitor their employees. We have many requests from company owners to monitor their staff for a number of reasons. Currently when we log in there is a date/time stamp of the last session and the cursor also rapidly flashes/blinks when we're connected in which alerts the user to us being ...more »

Solarwinds Take Control

Submitted by (@desiwren)

Automated reporting

We provide our clients with a monthly remote-control report through N-Central to let them know when we’ve connected to their machines. I know that there is a report I can run through MSPAnywhere to do the same, but we'd really need to be able to schedule those reports for it to be useful. Right now there is a hole in our client reporting.

Solarwinds Take Control

Submitted by (@allen50)

Add ability to set tech's picture in Take Control on N-Central

When a Take Control chat window is popped out of the corner there is a place for the technician's picture. Currently this picture is not able to be set with Take Control through N-Central.


It'd be nice if the picture was able to be set, or if the blank spot was not there in the N-Central version of Take Control so it does not appear to clients that we have lazily not configured it.

Solarwinds Take Control

Submitted by (@chad.menard)

Auto Record Take control sessions

Add the option to auto record a session when an engineer connects to a workstation or server. We are wanting to use these recordings to: Add to our knowledge base Training Allow engineers to search for how to articles CYA for those hard conversations with a customer who insists you did or did not make a change Need the ability edit where the sessions are stored. Would like options for onedrive, sharepoint, egnyte, ...more »


7 votes