(@ivankelleher)

MSP Remote Monitoring & Management

Antivirus Update Check should display definition date

Often machines are offline for a week or more when a user is out of the office. When the machines comes back online, the AV will not have updated yet. Currently, the DSC runs as soon as the machine comes online and as the AV is out of date, the Antivirus Update Check fails. It would be great to put the date next to the definition version. The date is available when you open the check so should be easy to display on the ...more »

Voting

51 votes

MSP Remote Monitoring & Management

Trend Micro WFBS Services Antivirus Check

Add the relevant checks to correctly detect Trend Worry Free Business Security Services Antivirus. Currently the system is not checking for the correct registry keys to check for the status of this edition of the AV. Looking in the registry, the install path is located in: HKEY_LOCAL_MACHINE\SOFTWARE\Trendmicro\NSC\TmProxy The key is: InstallPath And in this instance it is pointing to (win7 pro x64): ...more »

Voting

30 votes
(@bag3ls)

MSP Remote Monitoring & Management

Monitoring Active Jobs more easily (e.g MAV scans, Backups)

With the addition of features over the last few years, there's now a number of potential jobs that could be running on a server or workstation, some of these jobs are: - backups - antivirus scanning - patch management installation Currently, if we want to see if any of these jobs are running it would require someone to go to the machine in question and view the relevant south pane tab. This is very time consuming, say ...more »

Voting

27 votes
(@jhbiker)

MSP Remote Monitoring & Management

When Managed AV Install fails Dashboard should show Red X

If you Added a workstation to have Managed Antivirus and it could not deploy it should Have a red X next to the computer the next time a DSC Runs. Currently all you can see is a grey dot next to the AV giving a message like AV is incompatible. No Red X or alert. If you have an issue installing an antivirus agent on a workstation it would seem better to have the workstation show up with a Red X next to AV that was not ...more »

Voting

26 votes

MSP Remote Monitoring & Management

MAV email protection POP3, Exchange , other, etc

We commonly use local antivirus as a secondary scanning utility to help scan POP3, Exchange, imap, etc emails. The smarthost and hosted MS Exchange companies seem to capture 95% of the viruses; however we do have situations whereby users put their POP3 email accounts (@gmail, @msn, @aol, etc) into their Exchange profile which introduces the potential (recently realized) whereby a virus comes in through the POP3 ...more »

Voting

23 votes