MSP Remote Monitoring & Management

Allow MOB to do Local Only Backup

It would be nice if we could sell Local backup only (for a small fee) with an option to provide off-site protection as an upgrade (for a larger fee). i.e GFI charge us a fixed fee per device for local only and then a small per Gb price for the off-site protection. It would be a much easier way to sell the product to clients as will be able to give them a good estimate of their costs based on the size of the local vault. ...more »

Voting

185 votes
(@bigskycs)

MSP Backup & Recovery

Backup to Local Only - no cloud storage

I have used another cloud backup software that allows you to backup ONLY to local storage or network storage without backing up to the cloud at all. Since there is no cloud storage they simply charge a software license monthly fee of $5 to use their software.

 

I have several customers that love this and I need GFI MAX Backup to support this before moving all our customers over. PLEASE ADD! :)

Voting

136 votes

MSP Remote Monitoring & Management

Quota System of MOB

Create user quotas for MOB, which generates alerts when a user is nearing their defined limit. Many of our customers like to monitor their backup usage, and instituting a quota system with our current offsite backup provider that alerts us when they near that quota allows them to budget properly (or remove unnecessary items from backup), and keeps them from getting angry about suddenly skyrocketing backup costs.

Voting

76 votes
(@danielmarrero)

MSP Remote Monitoring & Management

Alert via email when managed online backup (MOB) job fails

Managed Online Backup (MOB) as a solution that gives businesses the option to backup their data offsite which we know is very critical. This is why when a scheduled backup fails it MUST send alert stating the backup failed and not wait until the daily safety check (DSC) runs. We offer a completed managed backup solution to our customers with another provider and when a backup fails we are looking into the issue immediately. ...more »

Voting

59 votes

MSP Remote Monitoring & Management

daily backup check additional information required

in addition to the daily safety check, it would be nice to see the complete backup results of a job, even if the job completed successfully, rather than just see complete.

 

likewise if the job had failed or is incomplete, it would be nice to see the results of the job, such as why the job failed or is incomplete, such as no media available, or specific users files are open

Voting

52 votes

MSP Remote Monitoring & Management

Retention Policies/Deleted Files for Managed Online Backup

I love the ability of Managed Online Backup, but my huge gripe with it is you can't just delete files you have to uninstall the agent completely. To me this is cumbersome and is a main reason I haven't used the service yet. Also, there is no way to setup retention policies to only hold certain files so long before they are deleted. Most backup software can do this off the bat. I have a few customers that have automatic ...more »

Voting

45 votes