MSP Remote Monitoring & Management

Submitted by

Client Access to Web Protection Reports

If the web protection reports part of the web protection module in RMM could be accessible by our clients via the client dashboard it would save us a lot time having to email our clients the reports. They could then monitor the reports themselves. Or perhaps if this is not possible, GFI could provide a way to automate the sending of the web protection reports on a daily/weekly/monthly basis to our clients.

Voting

56 votes

MSP N-central

Submitted by (@prejay)

Allow option for Inclusive/Nested Filters

Here's an oldie but a goodie; At present the metrics within filters are all treated individually so application name = "abc" and application version = "1.2.3" will find any device that has any applications named "abc" and any application with a version of "1.2.3". Whereas if the filter had an option to be inclusive, then it would only show the devices that have an application called "abc" with a version of "1.2.3". ...more »

Voting

53 votes

MSP N-central

Submitted by (@prejay)

Take Ownership of Filters/Rules

It's annoying to have to clone a filter etc to be able to make an adjustment, and then set the rule to use that new filter.

Let alone having to login as productadmin to delete any filters.

There is also a possible issue with filters/rules/etc for a user being deleted dissapearing. It would be nice if you could transfer ownership beforehand to ensure this never happens.

MSP N-central

Submitted by (@psaeryn)

Search by Asset Information in "All Devices"

Currently there is no way to search for information like Serial Number or Asset Tag in the "All Devices" screen. Currently the only way to perform this kind of search is to start creating a filter and sort by "Hardware > System Serial Number > Contains". This is obviously not ideal and for the few techs that need to search by serial number it can be confusing after not doing it for so long. Would it be feasible to add ...more »

Voting

20 votes

MSP N-central

Submitted by (@prejay)

Scheduled Tasks - Filter on Columns, Search on Contents

This one has been an obvious problem for years, but I'll resubmit ot in the new system anyway. N-Central simply can't scale up with large amounts of schedueld tasks running in one job. This is because the outputs aren't in any ideal sorted order (and can't be changed), you can't filter on the columns to reduce the amount of tasks, or search against the task output content to find the task outputs you are looking for. ...more »

Voting

19 votes

MSP N-central

Submitted by (@prejay)

Full Customer/Site Support in N-Central & Report Manager

After introducing partial support for sites into n-central quite some time ago, support for customers/sites was removed or never actually added in filter previews and reports.

I am told that for a report or filter to include the customer/site instead of just a device name, a feature request needs to be created because Solarwinds consider this to be by design.

MSP N-central

Submitted by (@prejay)

allow productadmin transfer ownership without committing murder

right now, the only option to transfer filter/item ownership is to kill the user, at which point n-central asks for you to grant ownsership to someone else.

I vote that this ability should be possible without the death penalty for the unsuspecting user that had the nerve to try to create a filter themselves.