With all of the new tablets coming out, and android becoming so popular, I would like to see a "Take Control" function that works seamlessly on an Android system. I personally have an android tablet and think this would b a huge boon to assisting while on the move.
Integration with GFI Max Mail....
Would like the ability to create projects for upgrades of systems and other such things. Within the project we would be able to create custom tasks and sub-tasks and enter time for each task and subtask as well as label certain tasks as milestones in the project. As it is right now, ServiceDesk only fills the needs for the MSP half of our business. The other half of our business is implementing Infrastructure installations ...more »
It'd be very nice if there was a Mac-compatible site installer and remote worker installer package as there is for Windows.
With 100s of workstations to add to GFI MAX, it's a real difficulty to require us to go from machine to machine registering each with the site.
I can already deploy the installer over Remote Desktop, but can't automate the registration.
After recently carrying out some maintenance on several machines at a clients site I needed to use the "Show Black screen" feature while I was entering sensitive information.
I thought it would be a great idea to have a custom image deployed on the machines so users knew our company was in control of the machine and was under going maintenance, It would also look a lot more professional.
There must be a report like the IASO report for the clients who only use MOB. The default daily/weekly report does not contain the preferred information. So, the MOB client must be able to set the email address of the end user and sent a report like we know from IASO backup. This is a must to sell this product to customers.
Based upon the update on 05/26/2016 with new dashboard icons , this update removed all the colors and whitewashed all the icons. Here are more details on this update: http://tinyurl.com/zjl8xwy The LogicNow RMM is a tool day-in an day-out. We need the alerts to be vibrant and easy to use and see. These are alerts and this is a tool. It does not need to be pretty. Also, my eyes are having problems seeing greys ...more »
I expect GFI MAX to be extensively used for the provision of Managed Services. Hence, I believe It is rather important to embed Unicode support in the future release of the dashboard.
During troubleshooting with my clients, the "Performance monitoring", "View Report", Bandwidth and Performance page doesn't give the ability to save, print or anything. I have tried to print using the browser print option, but it cuts off the page charts. I have also tried to print it to an adobe printer to save as a file for review and it does the same. This needs to be re-organized so it can be printed or saved to ...more »
Please include a firewall. I have several clients asking for an all-in-one solution.
Alert When GFI Cloud IS removed from a computer , notify Admin when the cloud service is removed or viper is removed
An added benefit of granting client's manager to have remote control access along with the read only dashboard access would be nice. Maybe even restricted to certain machines.