Memberships [ 1 ] [+]
Activity Stream [+]
Ideas Contributed [ 9 ] [+]
Checkpoint is a huge player in the game and not having the ability the apply a service template to a checkpoint firewall is a major fail. Please rectify this.
There are no device classes for accesspoints. I don't know if they should be switch/router or other...neither make sense. please correct this.
Engenius switches are becoming more popular and it would be nice to have service templates for them as they fully support SNMP.
Not all customers have their own domains and many work strictly over gmail for example. If we can't map individual email addresses to a user account, we can't report properly on them when it comes to ticketing.
This feature is available when you output to file share, but that does not help MSPs when our goal is automate tasks and be able to take on and support more clients. We have clients that would like to store the reports each month and having the date appended to the filename will be helpful.
The software inventory report contains thousands of records when you consider all the users and workstations in a network. Being able to sort or filter out, by date, just the applications that were installed in the past x days, would be helpful in identifying what has actually been added to the network.
How in the world does this not exist? And how can Solarwinds remain competitive without this simple requirement, especially when 4 out of 5 phones globally are Androids? This functionality is a must. We are a prime example of a company losing sales due to this.
A customer is emailing an issue and they are sending it to you directly and copying firstname.lastname@example.org. Which creates a ticket. You then reply to the customer and leave the copy in your email for email@example.com which then creates a second ticket. HDM should be smart enough to read the subject line and understand that the reply is part of the original ticket and append to the ticket rather ...more »
Currently, the critical report is emailed daily as an .html file. It would be very helpful if it can be emailed in .pdf form.