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Ideas Contributed [ 68 ] [+]
The Maintenance Mode is currently conly configurable once per device.
Hoever finding "endless Maintenance"Modes is quite quirky.
Please add the Feature to Block the "endless" button for the Maintenance Mode. (display STOP and TIMEFRAME - and not the "Start")
When one removes the MAIL ALERT checkboxes for Servers, this is not being logged in the User Activity.
The Boxes for Checks (24/7 and DSC) are logged however.
Please add logging for this - this is critical!
When adding a check for a service or critical events to a monitoring template there is no order, when adding them to a single device they are ordered alphabetically. is there a way to get both menus ordered the same way (preferably alphabetically)?
Created for Case : 00945337
when clearing a check for a certain period of time, the Timeperiod is irrelevant, should the Check be green within the specified timeframe.
it is 1.1.2017 a check fails.
I Clear that check until 1.1.2020
that check however, becomes green on 1.1.2018
So - in 1.1.2019 it fails again. With a warnmessage, api alert etc.
So the "clearing" does not actually "CLEAR" it just "temp-clears"
When Bitdefender quarantines a File whilst on Signature x
And then recieves a Signature Update - indicating the once Quarantined File as a False Positive
it will be logged as "released from Quarantine" in RMM
Can we recieve an "Automatically" added to that in this case? Otherwise it confuses the Customers.
In the Networks tab, you currently can only specify which networks to scan.
You can not filter out certian "management" IPs in that subnet.
HP iLO does not respond to netBIOS, therefor the Network of an Endcustomer is warning - and we cannot stop it.
we need more Mail Parameters.
For most devices we can trigger outage mails by Client,Site,Device.
Can we recieve additional Parameters for the Outage Warn mails?
Like Custom Notes, or descriptions?
In Servicedesk, it would be excellent to have a Reminder-function (By Email for example) when a Ticket is in a certain State for a longer time.
It would be excellent to have a Timing for this, and a User specific template which is sent to the Supporter the Ticket is assigned to as well als the Customer
To notify them of the current status, and the workload to do, and workload done
Please give us the Option to close MSPA Sessions from Client side.
Currently there is only a Reboot as viable stop to the Remote Connection...
Closing the Processes does not really kill the Remote Connection
Not all Features of RMM are part of the Rights And Roles System
this should include ALL features which are able to List multiple Customers. - so that we can create Superuser accounts for end Customers, so that they can manage themselves.
First step would be LogicCards
Please add a GPO Package which just installs the "Newest Agent" - not the one included in the GPO.
This can easily be done by an API Request