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Ideas Contributed [ 64 ] [+]
When Bitdefender quarantines a File whilst on Signature x
And then recieves a Signature Update - indicating the once Quarantined File as a False Positive
it will be logged as "released from Quarantine" in RMM
Can we recieve an "Automatically" added to that in this case? Otherwise it confuses the Customers.
In the Networks tab, you currently can only specify which networks to scan.
You can not filter out certian "management" IPs in that subnet.
HP iLO does not respond to netBIOS, therefor the Network of an Endcustomer is warning - and we cannot stop it.
we need more Mail Parameters.
For most devices we can trigger outage mails by Client,Site,Device.
Can we recieve additional Parameters for the Outage Warn mails?
Like Custom Notes, or descriptions?
In Servicedesk, it would be excellent to have a Reminder-function (By Email for example) when a Ticket is in a certain State for a longer time.
It would be excellent to have a Timing for this, and a User specific template which is sent to the Supporter the Ticket is assigned to as well als the Customer
To notify them of the current status, and the workload to do, and workload done
Please give us the Option to close MSPA Sessions from Client side.
Currently there is only a Reboot as viable stop to the Remote Connection...
Closing the Processes does not really kill the Remote Connection
Not all Features of RMM are part of the Rights And Roles System
this should include ALL features which are able to List multiple Customers. - so that we can create Superuser accounts for end Customers, so that they can manage themselves.
First step would be LogicCards
Please add a GPO Package which just installs the "Newest Agent" - not the one included in the GPO.
This can easily be done by an API Request
When the Bitdefender Active Protection blocks a process / item of any kind
it does not alert currently. Please add an Option to recieve an alert in the Dashboard.
In Case 00820133 we recieved the Feedback that Bitdefender Active Protection from MSP RMM does NOT detect malicious Macros, before these are executed.
This is only the Case for files copied to the System manually.
this seems worse than most Free-AV software producers. Please add an option to have this.
Add Automated Task to all Devices
Via the File Menue we have the Option to add Checks to ALL devices.
Can we recieve the same menue for automated Tasks?
Currently the only Keyboard Layout is english - which causes big confusion, especially with european Partners.
Can you implement different Keyboard Layouts into the Bare Metal Recovery instances of Backup (be it in MSPRMMBackup and standalone)