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Ideas Contributed [ 5 ] [+]
Would apperciate having Cylance added to a supported AV in the Antivirus Update Check.
We need to communicate more than just open/hold/closed status to our clients, so we have about 10 sub statuses, however they don't show on the website view of open tickets, so my client manager has to click into each ticket to get the sub status and see additional information. Options for us to expose sub status and other fields such as tags would be helpful, also the option for viewer to customize their list view would ...more »
It's extremely annoying and time consuming to have to wait 15 minutes or more for the computer to come back "online" after a reboot, when the PC is clearly online again in less than 1-2 minutes. I don't see why the first thing the agent does when it starts is check in immediately... seems logical.
Now that PowerShell is open source and supported on Linux/Mac OS X, it would be nice to have this integrated to the Mac agent so we can re-purpose some of our existing scrips/use script manager to create new scripts that also target these platforms.
I'd love a windows 10 app that we can use on tablets and phones in the field. We can obviously use the web, but it's slower and more cumbersome, especially on smaller devices, the pages don't all format well on smaller screens.