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Ideas Contributed [ 4 ] [+]
MSP Manager tracks billable time for clients, but it would be nice to add a module to track each staff members working hours for payroll.
For instance, if a staff member works an 8 hour day, allow them to record their working hours for that day along with details of what work was performed. Then allow HR to export the data to QuickBooks to do payroll.
I often have trouble getting powershell and other scripts to work via automated tasks. I can run them directly on the server or workstation and they work just fine, but then I run into trouble when running it as a task. The frustration is that it takes a while to run the tasks through the dashboard, so you end up running and waiting. Then it errors out so you come back to it, modify your script or config, run it again... ...more »
As SolarWinds adds more services to it's RMM product, it becomes increasingly difficult to manage these services for client sites. It would be great to be able to see all services enabled for a site on one screen and enable and configure them. For example, it would be nice if you could right-click on a site and choose edit services. Then be brought to a screen where I could easily see that the site has AV enabled, Web ...more »
Maybe there's a way to do something like this already, but I couldn't find it. Basically, I would like system variables that could be used in just about any field within MaxFocus: email templates, AV exclusions, 24x7 & DSC's, so on. For example let's say I have an SNMP check that returns the firmware running on my clients NSA2600 SonicWALL. It's fine that it shows me the firmware, that's helpful, but it would be better ...more »