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Ideas Contributed [ 9 ] [+]
I would find it useful to have ability to choose which PSA ticketing recipients appear in the drop down when manually creating tickets. I would like to hide the ticket recipients that are associated with auto-ticket creation.
Currently, the "time since last successful backup" threshold on the MSP Backup Status - Total Backup service does not take into account that all backup TYPES have ran. For example, if you have a files and folders backup set running during the day and a MSSQL backup set running in the evening, time since last successful backup will stay green even if the MSSQL backup job fails to run as long as the files and folders backup ...more »
It would be helpful if server information that is found within iDRACs was brought into NC as asset info. System host name is the main thing I am looking for. Most of the other info such as service tag and OS can be found on the monitored host's asset info. or another option would be to pull at least the iDRAC IP into asset info on the monitored host if that is possible. I'm basically just looking for an easier way ...more »
We stopped trying to monitor guest status on esxi servers awhile back because VMs seem to get moved around too much and it was a pain trying to keep things accurate. Now however, we do not know which VMs are on a particular host. It would be cool if that info was somehow pulled into NC and presented as asset info or maybe even a real time Direct Support kind of thing.
It seems probably half the time, any Tool requires me to click refresh at least once in order to actually connect. If there are no plans to make that more reliable, can we have control over timeout value and/or retry attempts?
I would like to see AV Defender added to the "Reboot Required" service if it's pending a reboot. If that's not possible, at least add Reboot Required to the metrics seen when hovering over AV Defender Status.
I think it would be helpful for monitoring of app rollouts or app mass removals if we could filter based off the application list under Tools instead of the application list from asset updates. Adding ability to run asset info scan on demand or on multiple schedules would help but seems like that would be more resource intensive than just adding ability to filter off information that's already coming in in realtime.
Add ability to run a recurring discovery job on demand. It's a waste of time having to create a new discovery job or edit a recurring discover job to run now. Adding a "Run Now" option would allow us to configure our normal recurring discovery job and immediately kick it off outside the scheduled time to accomplish that initial discovery.
Editing a single device should take you the same window as editing multiple devices. Instead of sending you the overview page.