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Ideas Contributed [ 10 ] [+]
It would be great to have access to canned responses in the add response section
Imagine being able to create custom forms for clients, Example new user with all the bells and whistles name, access, new laptop etc… and have them talk with MSP manager wouldn’t life be great 😉
Would be great to have a report time billed vs real time when the time is set to round the the nearest.
Would love to look more professional when giving reports to my clients, would be great if you could fix the fonts size and text spacing
It would be great to see who created the ticket for what tech
Would be great to add a print button to Bill details
Having a detailed service item report would be great or just being able to print it from the costumer area wouuld be great.
I don't understand why this is not availible while BD has already a working version for mac.😡
It would be great to be able to add the assest to a SLA agreement. Somtimes an SLA it for a or some specific asset.
Assign a asset to a contact would be a great feature