Jack Irish

Would like for the Backup Manager to automatically filter the LSV path in case the LSV gets accidentally selected for backup, to prevent backing up the LSV information.

Customer requests to add Quickbooks' main file types to the Documents backup solution.

Request for Connectwise integration into the Backup & Recovery Web Console (https://backup.management) include the ability to create a ticket in Connectwise, similar to N-Central's integration.

Would like backup integration for Mac/Linux client machines in order to not have two dashboards for managing devices.

In the Backup Profiles in backup.management, requesting the ability to add specific days to the schedule.

Some files in long paths with long names make it hard to see the exact file name to determine exactly which file to restore. Would like to see the ability to hover over to get the name, or scroll over to see the entire file name, during a restore.

Some devices in Recovery Console have identical starting names (such as dc01_); this makes it difficult to identify which device is which. Adding a column for the full machine name would help in identifying the device for restore purposes.

Need a way for users without backend access to view and delete inactive MSP Backup accounts once a device is no longer needed.

Need to be able to change custom branding on "send from" email address for MSP Backup, as customers are being confused by having a different sender address than they are expecting.

When saving the chat transcript from a chat with support, please add the original case subject and description automatically to the chat transcript.