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Ideas Contributed [ 2 ] [+]
We would like to have a ref number in the ticket request notification. This is just for clients to reference something when phoning into the help desk and a ticket was not logged yet. Remedy software does this and some of our people comes from that environment and would like to se the same.
I would love for my users to run automation files created in N-central out of the repository instead of having to create scripts on every local site. For example if a user's c:\drive is is full, I want them to click on a link called "My c:\ drive is full" and this should trigger the dis cleanup automation file in N-central. I got this idea when looking at a friend using connect wise's self help automation. So in actual ...more »