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Ideas Contributed [ 4 ] [+]
When viewing a ticket on desktop it's virtually impossible to tell what priority I've selected because the circle is only faintly darker that the others. Can we just have the circle filled in to a solid dot?
Having a place to store a password is great, but we have nowhere to store a related URL, other than in the Password notes, which wastes a lot of time. We'd like to see a clickable hyperlink that can display on the dashboard.
Please display the Customer Name prominently within the Customer Dashboard. On a PC, the selected customer name is so tiny on the left side, that it's hard to tell whose dashboard I'm viewing. One could too easily open the wrong dashboard and not notice. Up in the left corner, where it says "Dashboard", why not add the Customer Name?
After going through all the trouble to set report filters, I see no way to save those settings and view the report again later. Please make a way for us to save our customizations