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Starting with Windows Build Build 1497, Powershell is to replace the command prompt as the default shell and signalling the end is near for the command shell sub-system. Please change the shell to Powershell in the Remote Background feature before it becomes unavailable/unusable (or give us the option choose the shell via a policy). https://blogs.windows.com/windowsexperience/2016/11/17/announcing-windows-10-insider-preview-build-14971-for-pc/#3dUWruqyP1tX5x0V.97 ...more »
LOGICards incorrectly ID's machines with Symantec AntiVirus installed "Security flaw in Symantec/Norton Antivirus software". In this case the systems have Backup Exec installed.
Other PSA's need to be supported for the purpose of ticketing.
"No ServiceDesk users in your organization. Click to learn about ServiceDesk." when the Assign button is clicked. An alternative approach would be to have the LogicCard alerts automatically email to an email address.